Shipping and Payment method

Delivery costs

The shipment of goods is by mail or by private courier service eg. DPD

Further information

For orders outside the countries named above we will be pleased to inform you of our current delivery rates.

Payment:

The vendor's invoices with deliveries to the national territory must, if not agreed otherwise, be paid within 14 days after the date of receipt of goods. A right of compensation with any claims may be made against the buyer only if these are legally verified or on written acknowledgement from the vendor.

The vendor is entitled to refuse to accept the order or to withdraw from a purchase after accepting the order, if there are delays in payment from the purchaser from previous shipments.

In the case of default by the purchaser interest will be paid to “Laboratorio di sculture Alberto Comploj”. Furthermore, the purchaser will be liable for all costs related to debt recovery expenses such as reminders, a survey of the address, and legal representation. There is no obligation for the vendor to make requests. The claim for damage payments beyond the interest is reserved.

The delivered goods remain property of the vendor until full payment is received. . If a third party in an enforcement proceedings or insolvency proceedings should take advantage of the product purchased, the buyer must notify the third party of the property rights of the vendor and immediately notify the vendor. In the case of a resale by the purchaser of a product purchased, but not yet fully paid for, the person may consent to the transfer of all benefits from this resale to the vendor.

VAT exempt intra-Community deliveries require the notification of the VAT number of the purchaser at the time of ordering as well as delivery to an address outside Italy.

Returns:

In the case of a justified complaint of a defect, for example, a wrong delivery despite a clear order, the vendor is liable for the cost of return shipping and shipping for the new delivery. Additional rights such as compensation for damages as a result of or damage to property in respect to third parties are excluded.

A credit for wrongly delivered goods may be granted only if the returned goods show no signs of use or if audio and visual aids and software products are returned in its original sealed packaging

Shipping damages are to be indicated clearly by the purchaser to the carrier

The vendor is not responsible for any technical failures in the operation of the online ordering system


Albert Comploj
Rezia Street 52
I-39046 Ortisei
Phone: +39 0471 79 66 24
Telefax: +39 0471 78 95 32

e-mail: info@krippe.com